The 5 Levels of Chiropractic Business Leadership
What level of leader are you?
Join us for a unique webinar on chiropractic executive leadership. This webinar goes over the levels of leadership skills you need to be a successful chiropractic CEO in your practice.
We will reference the work by John Maxwell and his book on the levels of leadership. Maxwell states:”… everything rises and falls on leadership.”
Chiropractic does not fail you. Tens of thousands of chiropractors and millions of patients over the last 115 years can attest to its effectiveness.
But just because chiropractic delivers, or just because you are a skilled doctor, does not mean that you are a skilled CEO. Lack of small business executive leadership training has stunted the growth of so many otherwise prosperous doctors.
Starting in 2012, we have begun a new program focused on freeing the doctor from practice drudgery and high stress roller coasters by beginning an executive training program. We are calling it the Freedom Package.
In this webinar, we will also review an actual consulting case, complete with stats and personnel profiles (all anonymous) demonstrating a level of chiropractic business leadership.
On our panel will be a successful chiropractic CEO of a multiple doctor office for 25 years, Dr. Tom Potisk.
Date: Thursday, February 23
Time: 12:30 Central Time
Prerequisite: Doctors must have been in practice for 4 years or more, and own their own business.
How to Register:
For guests, you may register for this webinar for $65 which includes “5 Levels of Leadership” by John Maxwell mailed to you. Go to the Registration Page below.
For all active PM&A clients, you can register immediately at the Registration Page link below.
Once you register, you will automatically receive your special log-in access number where you can participate via computer, or by telephone only.
If you’d like more information visit our website HERE.
February 21, 2012 No Comments
Sh*t Crunchy [chiropractic] Mamas Say
Just for fun (click YouTube for a larger screen):
This comes from a very cool site, by the way:
Mama Natural. www.mamanatural.com
February 5, 2012 4 Comments
February Freedom Webinars

This is an invitation to get your motor running — and to head out on the Freedom Highway…
We have three webinars this month designed to help you get free from financial and staff stresses, and free to follow your own dreams.
You know…as long as you provide good clinical care, then all you need is effective marketing, a motivated team, and good leadership. Just three – to be free.
So many of our offices have been surging forward over these last several years and recent months — because they have provided better leadership, team building, and marketing.
Hop on the Freedom Highway with us… and take your patients with you as well. They too want to be free … free of pain and poor health.
**February 9th, Thursday, at 12:30CT, we start off with a training webinar on management and team development. We will be discussing how to hire the right team member.
How To Hire The Right Team Member
- How do you know if you really need more help?
- How do you promote for another staff member?
- What traits are best for what position?
- What about different personality types?
- Screening and the interview
- The first 30 days
**February 16th, Thursday, 12:30CT, we focus on tools and tips for marketing your services.
- How to make Earth Day your Day
- Powerful internal marketing scripts
- Report of findings trick
- Setting up Community Events (Next Month -Lots more on this subject, including screenings)
The presentation is approximately 30 minutes followed by a 30 minute panel discussion.
**February 23rd, Thursday, 12:30 CT, a special Executive Briefing
just for clinic owners.
- We will show the graphs, report on the personnel, clinical and marketing changes, and tell you what happened and why. An inside look.
- Learn from others mistakes and success.
How to Register
For guests, you may register for all three of these webinars, plus full access to our extensive practice building library for one low introductory fee of $250/mo for all classes.
For all active PMA clients register immediately for these classes at: Active Client Registration. (Register for each webinar separately. You will automatically receive your special log-in access number where you can participate via computer, or by telephone only.)
If you’d like more information visit our website HERE, or contact Linda via email at Linda@pmaworks.com, or call her at: 888-762-8808
You can also download a calendar for upcoming webinars: LINK
Hope to see you at our trainings and briefing.
Ed
February 4, 2012 No Comments
Freedom Package Webinars for 2012
INTRODUCTION
For 2012, we will be offering an ongoing program of training and support for chiropractic marketing managers, office managers, and chiropractic doctors as CEO’s.
We are calling this the Practice Freedom Package. Its purpose is to help free the office from financial concerns, day to day managements worries, and give it the freedom to follow its greater purposes.
Over the years we have observed that the key barriers to achieving practice success are organizational. The barriers do not lie with chiropractic. It is not a matter of chiropractic failing the office, but the office failing chiropractic.
These failings occur as a practice grows beyond its ability to effectively manage itself. The capacity restraint ultimately stems from the doctor who is too busy doctoring to run her growing business.
This package of webinars and services is designed to help the doctor and the office overcome these organizational limits. More information about how and why this program works can be found on by following the link below.
FREEDOM PACKAGE WEBINARS: COURSE DESCRIPTIONS
♦♦♦♦♦ Chiropractic Practice Marketing Webinar♦♦♦♦♦
When. The 3rd Thursday of each month at 12:30 Central Time.
Description. You will learn principles and accompanying action steps which will help you generate new patients from other patients, from external sources, as well as reactivate former patients and better retain the ones you have.
Each webinar will cover at least 4 practical marketing procedures that are effective in generating more patients.
Who should attend. Designed particularly for chiropractic marketing coordinators and managers, doctors and office managers.
♦♦♦♦♦ Chiropractic Practice Management Webinar♦♦♦♦♦
When. The 2nd Thursday of each month, 12:30 Central Time.
Description. You will learn fundamental principles of management with specific applications to managing a chiropractic practice and business.
Each webinar will cover at least 3 practical action steps to improve individual and group performance, efficiency, and productivity. Also, tips on working with your doctor and how to provide more support for her or him as a doctor and as the CEO.
Who should attend. Designed for office managers, practice managers, and doctor owners
♦♦♦♦♦ Executive Management Webinar♦♦♦♦♦
The Doctor as a CEO
When. Starting in February, the 4th Thursday of every other month, 12:30 Central Time.
Description. Using actual case studies for examples, we will see what worked and what didn’t for doctors and their teams. We will uncover the basic principles of effective leadership and management in case and see how to translate this to your business.
This is training on how to be a prosperous CEO.
Who should attend. This is only for doctors who own their own business.
♦♦♦♦♦ Discussion Group/Share Session♦♦♦♦♦
After the presentation is over, we will open up the group for those who want to stay to ask questions and also to offer their experiences and advice to share with others.
This is often the most popular part of the program as other professionals really want to hear your stories and ideas. So, hang around and share and get to know your fellow teammates from other areas of the country. (Must be ready to contribute and share a successful procedure.)
♦♦♦♦♦ Follow Up Materials♦♦♦♦♦
After the presentation is over, you will receive an email with a link to a private vault of marketing materials referred to in the most recent webinar. There will also be a short summary of our discussion. Additionally, attendees will have access to our private Practice Marketing and Management Library of information and customizable tools for practice building which you can use in your practice.
♦♦Calendar of Classes [Link]
♦♦More information about how and why the Chiropractic Practice Freedom Package (Lots more info here, though not complete.) . Link
January 2, 2012 1 Comment
The Promise of the New Year
Happy New Year! It is now 2012.
It is a New Year – fresh with prospects for new opportunities and adventures.
It will come at us fast, we know that. It will have challenges, though we don’t know what they may be exactly. There will be struggles and successes.
But we are given this opportunity, this chance, this privilege to play this game and to do our best at it. And for this, we are grateful. We can learn from our past and work to make this year exceptional – for ourselves and for all those whom we touch in body and spirit.
This year holds within it a promise for each of us – the promise for prosperity, for helping more people get healthier, and for each of us to spend more time following our own greater purposes.
It also holds a promise for all those who will look to you this year for help.
As the days of this New Year continue to dawn, we wish you success in achieving your goals in chiropractic and in life. We are all in this together – and you can count on us to work with you and to give you our best efforts and knowledge to make this a winning season and a winning year.
January 1, 2012 No Comments
New Medicare ABN Form for Chiropractic Offices
Below you can find a link to a sample version (in pdf) of the new Medicare ABN Form that all offices must use starting January 1, 2012. Please download, review, edit name & address, and have your Medicare patients complete this form starting Monday.
NEW MEDICARE ABN FORM – PDF
What is an ABN Form?
“The ABN is a notice given to Medicare beneficiaries to let them know that Medicare is not likely to provide coverage in a specific case. The patient must complete the ABN as described below before providing the items or services that are the subject of the notice.”
What do we need to do with this form?
First, you must put in your clinic name, address and phone number on the form. This is Medicare’s requirement. Have each Medicare patient review the form, check one of the three options, and sign the form. Keep a copy in the patient’s chart for the most current course of treatment.
Why are exams, xrays and therapies noted on the form?
The ABN can be used for both covered, but not medically necessary services (such as a wellness adjustment billed without the –AT modifier) or for non-covered services. Adding non-covered services, such as therapies or exams, helps Medicare patients better understand what will and won’t be paid.
Why is the “Estimated Cost” line left blank?
Because this will vary depending on what you are doing with the patient, whether the patient has a secondary, supplement, or alternative financial agreement with your office. This will be different for different patients. You can either estimate a “per visit” cost or the total cost for care. (per page 4, Form Instructions, ABN).
Please get rid of your older, blank ABN forms. More Questions? Ask Dave!
December 30, 2011 No Comments
Cal Jam Special Offer for Chiropractors
Come on down to Cal Jam 2012!
Our great consultant and coach, Ms. Phyllis Frase, will be speaking at the 5th Annual California Jam, presented by the Dead Chiropractic Society in Costa Mesa California. Register before January 15th and mention the Promo Code of FRASE for the special discount mentioned in the flier below.
All registration is handled through Cal Jam by calling the number below.
Call Today 949-250-0600
for more information: http://www.caljam.org/
December 30, 2011 No Comments
Chiropractic Prepayment Plans in South Dakota? Think Again!
If you’re a chiropractor in South Dakota and you believe patients benefit from ongoing regular chiropractic care, or you think that you know what an appropriate treatment plan might be for your patient, AND you want to offer your patient a prepayment plan, guess again. You’ll find yourself before your State Chiropractic Board for unethical behavior.
That’s what happened to Dr. Josh Biberdorf, who has a few clinics in that State and also is the president of the South Dakota state chiropractic organization. Here’s a great article: http://rapidcityjournal.com/news/state-board-reprimands-chiropractor-for-billing-practice/article_e3b0eb8e-2f4d-11e1-815e-0019bb2963f4.html.
This is yet another example of State Chiropractic Examining Boards going after local DC’s for practicing their business within their scope of practice. Wisconsin and Minnesota continue to do this.
This begs the question of what the role of the state chiropractic board is. They are created to protect the public – that’s what the State law says. But more and more it seems that the State Boards like to determine what chiropractic is – whether patients, the public or chiropractors agree.
This is bad for patients, bad for the public, bad for chiropractic. No other profession does this to itself.
When, we ask, are chiropractors going to stop going after one another? It seems the biggest crime a chiropractor can commit within his or her own profession is to be successful. If you are, some piss-ant DC is going to report you to the board.
It’s time for the National Board of Chiropractic Examiners to make a clear statement on this and ensure that local Boards are doing what they are supposed to – protect the public. Not protect unhappy chiropractors.
December 29, 2011 3 Comments
Chiropractic Promotions for the New Year
Seems like every office we talk to or visit these days is busy – crazy busy – with patients and computers and Christmas.
But the New Year is approaching – fast. 2012 only has 12 months and the first one starts in just about two weeks. And then, before you know it, it’s February and you are wondering what you should be doing for marketing and getting the word out about your services.
So as not to be left behind, you should begin the New Year with a strong marketing strategy.
Below are some fast tips to help get you started:
But first… PROJECT X-3. We are finishing adding the final components into our new 2012 program, temporarily called the Project X-3. This is just the working title and we will be announcing the new program soon with all the details. It is designed to help lift you and your practice onto and into a whole new level of prosperity and fulfillment in the New Year.
**Schedule Patients Now. Health Never Takes a Holiday. Poster. If you are active with PM&A, you can also find a customizable version on our Members site, along with other promotions under “monthly promotions.”
**External Referral Sources and Event Locations. Make a list of every location where you participated in a promotional type of event. Include any business or professional that sent you a referral or helped you in some way. Then, make sure you send each a card or a gift, or just stop by and wish them well and that you look forward to continued relationship with them in the New Year.
**Marketing Meeting. Schedule a thorough marketing meeting soon, maybe right after Christmas. Spend a couple of hours making a list of what has worked and what you want to do and then schedule these things over the next several months. One example we recommend is:
**Be an Authority and Educate. People want health care information. This is proven by the fact that 80% of Internet users search for health information on line, according to PEW Research. 8 out of every 10 people at some time are looking for health information when they go to the Internet. That is significant.
…2 ways to do this is to schedule workshops and health “awareness weeks” for the New Year. People want to know the latest. This gives you an opportunity to teach. Yes, you do have to do your homework and it takes time. But it is time well spent because as you study and prepare, you will find that you will become motivated about your subject. Besides, at least 1/3 of your presentation can be your spinal care class, so this saves you time. These types of community education programs or services not only help you generate direct new patients, but give you an excuse to promote your office and services. Sample Poster Clients can find many more customizable posters and fliers on the Members site under: Marketing Materials/ Community Education.
You can find more ideas about upcoming promotions to start your New Year here. Link
Best wishes for a high volume 2012!
Ed
December 14, 2011 No Comments
“Thank You” to All of You Who Work in the Chiropractic Profession
It is that time of year when we take a moment to give thanks and in so doing, we want to say “Thank You” to you.
Thank You Very “Doggone” Much as a matter of fact. Thank you for all you do to care for and help your patients.
You all are part of a great profession that helps millions of people each day. And because of you, chiropractic and the chiropractic way of life has persisted and grown and is now more accepted than ever before.
You are braver than most, work harder than most and genuinely care more for your patients than perhaps other care professionals are allowed to. It could be said that you are the best defense against a drugged zombied society, but it is definitely true that your loving care helps much more than you have been recognized for.
So, just a note to say that we are grateful for all you do.
“THANKS”
November 23, 2011 No Comments


