Are You Driving Your Practice…
or Just Riding Along?
Or maybe you are an angry back seat driver!
Every month your practice generates thousands of numbers.
- Patient visits.
- New patients.
- Collections.
- Services.
- Patient retention.
- Collection percentage.
But here is the question…
Which number deserves your attention today?
Most practice owners don’t need more reports.
They need someone who can tell them what the numbers are saying.
Because numbers tell a story.
They reveal trends.
They expose problems while they are still small.
They point to opportunities that would otherwise be missed.
That’s exactly what the Practice Performance Metrics Program is designed to do.
Most doctors too often end up managing by emotion, or by guessing – or hoping.
But as Jim Collins says, you must manage by facing the “brutal facts”—and those facts are on the scoreboard. They are numbers.
We have developed special methods to interpret practice numbers that reveal bottlenecks or future opportunities.
The Goal Driven Metrics Program
A system that steers you to full capacity
Each month, I review your practice’s performance numbers and share my observations and recommendations.
To drive your office to your goals, you need to see where you are going. You need a simple and practical dashboard. Just like driving your car!
This level provides you with your first step of accountability: tracking your progress toward your goals – and someone watching you! ME!
A coach from the side.
Each month, I send you my observations and recommendations in writing. We will also post my observations and recommendations on your private Executive Portal and Dashboard. We also send you a hard copy of your Monthly Practice Analysis Report.
But there is more. You have access to the PM&A Private Members Site, which includes over 500 documents, including job descriptions, employment policies, videos, and more.
You receive:
- Private Dashboard & Portal. Accessible by desktop or mobile, which gives you access to:
- PM&A Private Members Site. A library of over 500 resources: policies, job descriptions, videos, forms, and more)
- Recommendations, References, and documents are filed on your portal for your reference.
- Monthly easy-to-read statistical reports and trend charts of your key performance indicators
- My personal written observations and recommendations on your monthly progress
- Hardcopy report mailed to you with leadership and practice-building insights
- Reporting System. To do all this, we will help set up a statistical reporting system for your office to capture your key practice metrics.
*Minimal additional fees may apply for multiple doctors, providers, or office locations.
- Tracking performance metrics and KPIs is associated with performance improvements in employees and organizational units. PMCID: PMC12658881 PMID: 41322054
- Clear and high quality feedback mechanisms — part of performance monitoring systems — are effective in raising productivity. https://doi.org/10.1016/j.leaqua.2021.101534
- Monitoring processes and outcomes leads to measurable improvements in how work is executed, even in clinical and operational contexts. PMID: 10868830 DOI: 10.2337/diacare.23.2.192
