We are starting a new month… and the 2nd half of the year.
For all doctors and practices, the action of STARTING is important.
In fact, how you start your day is more important than you might realize.
Too often, I have seen doctors rush into the office in the morning and not greet their support team. I have even seen doctors come in late after their patients had been waiting to see them.
In most cases, the doctor’s attention is already somewhere else and not on STARTING the day with their team. They are still CONTINUING from the previous day so that workdays seem to blend together. Mentally, I am sure this brings about extra stress — feeling like work never ends or that you must toil endlessly on an assembly line that you have no control over.
Instead, make each day new. Yes, this is a cliché, but that doesn’t diminish its importance. You create your new and unique day. If you don’t, today just blurs into a continuation of earlier days.
It really all goes back to GOALS. You should START each day with the end in mind.
Goal Driver Procedure: Morning Case Management
We recommend that you start the day with your team 15 minutes before patients come in. Review the numbers and flow for the day, and coordinate patient care. This is a kind of case management meeting. Set goals for the office for that day. Tell a joke.
Morning case management meetings are a great tool to help improve the performance of your practice. Assign this to your manager, put it on a checklist, and make sure it gets done each day.
Now, for a joke: What sits at the bottom of the sea and twitches?
A nervous wreck.
(Let that sink in!)
Carpe Posterum (Sieze the Future)
Ed