{"id":7428,"date":"2025-12-04T06:38:47","date_gmt":"2025-12-04T12:38:47","guid":{"rendered":"https:\/\/pmaworks.com\/observations\/?p=7428"},"modified":"2026-01-01T06:42:53","modified_gmt":"2026-01-01T12:42:53","slug":"ask-lisa-actions-you-can-implement-now-to-reach-your-goals-in-2026-and-beyond","status":"publish","type":"post","link":"https:\/\/pmaworks.com\/observations\/ask-lisa-actions-you-can-implement-now-to-reach-your-goals-in-2026-and-beyond\/","title":{"rendered":"Ask Lisa: Actions you can implement now to reach your Goals in 2026 and Beyond!"},"content":{"rendered":"<p align=\"center\">It All Goes Back to the Goal!<\/p>\n<p>Greetings!<\/p>\n<p>I recently took a book off my bookshelf to re-read \u2026<\/p>\n<p><em>The Goal<\/em> by Eliyahu M. Goldratt is one of my favorite business books.\u00a0I love that Eli\u00a0drives home being human, while at the same time having great capacity to improve systems and procedures in the workplace.\u00a0As a business owner this relates directly to you.<\/p>\n<p>Keep reading to learn how.<\/p>\n<p>A few key takeaways from the book and how this ongoing process can help YOU improve your collections and income include:<\/p>\n<p>Keeping in mind that the true goal of any for-profit company is to make money now and in the future.\u00a0\u00a0Two features of this are:<\/p>\n<ol>\n<li>All operational decisions are evaluated based on whether they help achieve this goal.<\/li>\n<li>Performance measurement is framed around three metrics:<\/li>\n<\/ol>\n<p class=\"indent-2\" style=\"padding-left: 40px;\">1)\u00a0\u00a0Throughput, or productivity (Service\u00a0productivity is reflected in your NP, PV, charges, and collections stats)<\/p>\n<p class=\"indent-2\" style=\"padding-left: 40px;\">2)\u00a0\u00a0Inventory (making purchases intended to sell, such as supplements, pillows, exercise rehab supplies; and<\/p>\n<p class=\"indent-2\">3)\u00a0\u00a0Operational Expense, which is money you spend to turn your inventory into productivity.\u00a0\u00a0This can include your practice management program and billing program\u2019s monthly payments, maintaining and enhancing the office space, and maintaining functional chiropractic equipment such as your adjusting tables.<\/p>\n<p>So, what specific actions can help you achieve the true goal for your business?<\/p>\n<ol>\n<li>Identify constraints or bottlenecks in the office.<\/li>\n<\/ol>\n<p class=\"indent-1\" style=\"padding-left: 40px;\">a.\u00a0\u00a0Look at time studies of the doctor(s) and staff.\u00a0\u00a0Can scheduling be done differently to open up blocks of time for more patients and\/or paperwork.<\/p>\n<p class=\"indent-1\" style=\"padding-left: 40px;\">b.\u00a0\u00a0Look for a breakdown in policies and procedures.\u00a0How can it be done more effectively with better results?<\/p>\n<p>2.\u00a0\u00a0Second, maximize and support the constraint,<\/p>\n<p class=\"indent-1\" style=\"padding-left: 40px;\">a.\u00a0\u00a0decrease interruptions;<br \/>\nb.\u00a0\u00a0delegate tasks that are not directly clinical;<br \/>\nc.\u00a0\u00a0work on office flow for greater capacity.<\/p>\n<p>3.\u00a0\u00a0Take note of variables. When a variable is presented such as doctor\u00a0or staff vacation and holidays , make adjustments to accommodate and still maintain your goals.<\/p>\n<p>4.\u00a0\u00a0Repeat steps 1 through 3, and you\u2019ll find another constraint\/<\/p>\n<p>bottleneck to work through.<\/p>\n<p>It may not feel good at first, but each time you cycle through the steps, according to the theory of constraints, you actually are improving the quality of your practice and its value!<\/p>\n<p>Want to learn more about specific action steps for identifying bottlenecks and improving your collections and income?\u00a0Give us a call.\u00a0We\u2019ve got your back.\u00a0\u00a0Just Ask . . .<\/p>\n<p>Lisa<\/p>\n<p><a href=\"mailto:lisa@pmaworks.com\" target=\"_blank\" rel=\"noopener noreferrer\">lisa@pmaworks.com<\/a><\/p>\n<p>PS:\u00a0Another great book that directly relates to this topic is \u201c<a href=\"https:\/\/www.amazon.com\/Goal-Driven-Business-Business-Building-Methodology-ebook\/dp\/B097HY5SJQ\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-segment-action=\"add\" data-segment-id=\"52cec928-e1fc-11ee-885b-fa163e75fbca\"><em>The Goal Driven Business<\/em><\/a>&#8221; by Ed Petty.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It All Goes Back to the Goal! Greetings! I recently took a book off my bookshelf to re-read \u2026 The Goal by Eliyahu M. Goldratt is one of my favorite business books.\u00a0I love that Eli\u00a0drives home being human, while at &hellip; <a href=\"https:\/\/pmaworks.com\/observations\/ask-lisa-actions-you-can-implement-now-to-reach-your-goals-in-2026-and-beyond\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702,720,176],"tags":[],"class_list":["post-7428","post","type-post","status-publish","format-standard","hentry","category-ask-lisa","category-billing-and-collections","category-chiropractic-2"],"_links":{"self":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts\/7428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/comments?post=7428"}],"version-history":[{"count":1,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts\/7428\/revisions"}],"predecessor-version":[{"id":7429,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts\/7428\/revisions\/7429"}],"wp:attachment":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/media?parent=7428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/categories?post=7428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/tags?post=7428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}