{"id":3997,"date":"2016-01-18T09:33:21","date_gmt":"2016-01-18T15:33:21","guid":{"rendered":"http:\/\/pmaworks.com\/observations\/?p=3997"},"modified":"2016-01-19T11:44:49","modified_gmt":"2016-01-19T17:44:49","slug":"your-most-important-set-of-chiropractic-office-procedures","status":"publish","type":"post","link":"https:\/\/pmaworks.com\/observations\/your-most-important-set-of-chiropractic-office-procedures\/","title":{"rendered":"Your Most Important Set of Chiropractic Office Procedures"},"content":{"rendered":"

An Introduction to the Practice Development Process<\/em> of Continuous Improvement<\/p>\n

A key difference between a successful and profitable<\/strong> chiropractic business and a roller coaster type practice can be traced back to procedures and systems.<\/p>\n

Many practice problems<\/strong> occur because procedures are not established, consistently followed, and regularly improved.\u00a0\u00a0 This has been the secret to franchising. Starbucks may offer new products and services now and then, but for the most part, they follow their checklists and manuals of successful procedures.\u00a0 The local New Age coffee shop down on the corner with the unemployed guitar player usually lasts for about a year before the owner\u2019s savings and inspiration dry up, along with the last cup of coffee.<\/p>\n

\"chiropractic<\/a><\/p>\n

Of all the categories of systems in your office<\/strong>, what would you say would be the most important?<\/p>\n

\u2610Patient Accounts (Billing\/Collections) Systems
\n\u2610Marketing Systems
\n\u2610Front Desk Systems
\n\u2610Therapy and Clinical Support Systems
\n\u2610\u00a0Doctor Systems
\n\u2610\u00a0Business Systems (Payroll, Financial Planning, Taxes,)
\n\u2610\u00a0Leadership
\n\u2610Office, Practice Management Systems<\/p>\n

My guess is that you usually keep most billing procedures in place<\/strong> as\u2026 obviously, you need to be paid.\u00a0 And, you will usually keep most front desk procedures in place. These deal with patients and patients are obviously in the office, or not. And you, of course, follow your clinical procedures.<\/p>\n

Your marketing procedures come and go<\/strong>, at least they do in most offices. They are just not consistent. This is why I put together the Marketing Manager System in 2000. The biggest error in most offices with their marketing is that it simply isn\u2019t done consistently.<\/p>\n

But the most important category of systems is not so obvious. These are the management procedures and systems.<\/span><\/strong>\u00a0 Why are these most important? Because they keep all the other procedures in place and are continually being improved upon.<\/p>\n

Why do you think CEO\u2019s are paid so much money<\/strong>? Because they are in charge of the management of a business and are able to increase its bottom line by the millions.\u00a0 They have procedures that they follow and insist that others do as well. These procedures all add up to systems.<\/p>\n

Over the years, Petty Michel and Associates has been very successful<\/strong> at increasing the revenues of practices. One of the reasons is that we implement what we call the Practice Development Process<\/strong>. It is a monthly system of management that gradually works to objectively improve the business, repetitively over and over.\u00a0 It integrates into your current systems and does not take that much extra time.\u00a0 But in the end, it saves you a great deal of time, extra work, and lost revenue.<\/p>\n

To learn more about the 3Goals Practice Development Process: 3Goals PDP<\/strong><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

An Introduction to the Practice Development Process of Continuous Improvement A key difference between a successful and profitable chiropractic business and a roller coaster type practice can be traced back to procedures and systems. Many practice problems occur because procedures … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[176,170,169,278,8,15],"tags":[394,105,361,44,363,377,367,28,393,332],"class_list":["post-3997","post","type-post","status-publish","format-standard","hentry","category-chiropractic-2","category-chiropractic-business-building","category-chiropractic-practice-building","category-chiropractic-practice-development","category-chiropractic-success","category-practice-management","tag-3-goals-management","tag-3-goals","tag-chiropractic","tag-ed-petty","tag-management","tag-michel","tag-petty","tag-practice-development","tag-successful","tag-wisconsin-3"],"_links":{"self":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts\/3997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/comments?post=3997"}],"version-history":[{"count":8,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts\/3997\/revisions"}],"predecessor-version":[{"id":4034,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/posts\/3997\/revisions\/4034"}],"wp:attachment":[{"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/media?parent=3997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/categories?post=3997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pmaworks.com\/observations\/wp-json\/wp\/v2\/tags?post=3997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}