{"id":3725,"date":"2015-03-09T15:36:02","date_gmt":"2015-03-09T20:36:02","guid":{"rendered":"http:\/\/pmaworks.com\/observations\/?p=3725"},"modified":"2015-03-12T09:23:22","modified_gmt":"2015-03-12T14:23:22","slug":"8-fast-tips-on-team-training","status":"publish","type":"post","link":"https:\/\/pmaworks.com\/observations\/8-fast-tips-on-team-training\/","title":{"rendered":"8 Fast Tips on Chiropractic Team Training"},"content":{"rendered":"

\"Improve<\/a><\/p>\n

$70,000,000,000.<\/strong><\/p>\n

That is 70 billion dollars<\/strong> and was the amount spent by corporations last year (2014) on personnel development in the United States. Corporations spent $130 billion worldwide.(Reference below.)<\/em><\/p>\n

Large corporations recognize the value<\/strong> in developing and training their employees as a good investment. This fact also applies to smaller businesses but is not always acted upon.<\/p>\n

I have often seen production held back<\/strong> due to poorly trained, educated, and motivated support staff. Here are some fast pointers on training your team.<\/p>\n

1. CULTURAL BARRIER<\/strong>
\nYour team may not consider themselves as professionals<\/strong>. Perhaps you don\u2019t consider them professionals either. Some doctors still call their staff members \u201cgirls.\u201d<\/p>\n

But we have long since passed the Industrial Age<\/strong> and have moved through the Information Age to the Networked Age. We are in a knowledge and networked economy and offices that do the best operate as a team of professionals.<\/p>\n

In hiring and then training your team,<\/strong> you may be dealing with an unconscious cultural set of values that places health care service workers as \u201cGirl Fridays.\u201d\u00a0 The front desk, rather than having the challenging role of increasing the office visits through her or his skill, can be looked at as an underworked secretary and receptionist.<\/p>\n

This idea can be harbored by both employee and employer<\/strong> and as a result, no one has the goal of training to becoming a professional<\/span>.<\/p>\n

It may take YEARS for your staff to become experts<\/strong>, but that should be their goal and yours as well.<\/p>\n

As the CEO of your business<\/strong>, ensure that your team members understand that you want them to become experts and leaders in their field.\u00a0 Then, make sure they get good monthly training in-house, at seminars, receive coaching, attend webinars, and study books.<\/p>\n

2. KNOW-IT-ALL BARRIER<\/strong>
\nThis applies more to newer employees<\/strong>, but it can apply to all of us. When starting a new job, the new employee must understand that while their past experience may be useful, for now, they are a \u201cfreshman\u201d and they need to learn as if this was the first job they ever had.\u00a0 In Japanese martial arts (taken from Zen Buddhism) there is a term called \u201cShoshin\u201d, meaning \u201cbeginners mind.\u201d\u00a0 Even when you are a black belt, you should always strive to learn as if you were just beginning with no preconceptions.<\/p>\n

3. ROLES\u00a0 AND GOALS FOR TEAM TRAINING
\n<\/strong><\/p>\n